From Chaos To Control: How Fleet Visibility Improves Customer Experience For Local Businesses
If you have a fleet that makes service calls or deliveries, you really need to know where they are and what they ...
Friday, June 19, 2026
Tag: Customer
Oxford Quantum Circuits just raised Europe’s largest-ever quantum round at £260M — and the customer list reveals who is really underwriting the entire sector
Oxford Quantum Circuits (OQC), a superconducting quantum hardware spinout from Oxford University, has closed a £260 million Series C. It ...
AI Will Reshape Customer Service Jobs In Dramatic Ways
Forrester predicts that by 2030, AI will cause 49% of current customer service jobs to disappear. We already see contact ...
Target sees unexpected shift in customer behavior
Under its new CEO, Target has been making major changes to its stores in recent months to reconnect with customers ...
The Untapped AI Goldmine Hiding in Your Existing Customer Base
Inbound was the first GTM function ripe for AI. Now the question is – what’s next. AI SDRs, conversational chat ...
Retail Banking’s AI-Driven Customer Growth Problem
Retail banks are moving fast on AI in 2026. Budgets are growing. Roadmaps are packed. Internal momentum is real. Customer ...
Insider One Acquires Bluecore to Strengthen Agentic Customer Engagement Platform – AlleyWatch
Insider One, an agentic customer engagement platform, has acquired Bluecore, a retail martech unicorn serving more than 400 US enterprise ...
The Most Expensive Customer Complaint Is The One You Ignore
In April 2026, a JetBlue customer posted a public complaint about a sudden $230 fare increase. JetBlue replied with a ...
AI Is Everywhere In GTM. Customer Value Isn’t.
At this year’s B2B Summit, one thing was clear: The ground has shifted for go-to-market teams. Leaders know they need ...
AT&T CEO hopes new offers will restore customer loyalty
AT&T has been rapidly revamping its wireless offerings as it struggles to keep customers from switching to growing competitors. After ...
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