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Home Business

Home Depot cuts back key employee benefit amid customer struggles

by FeeOnlyNews.com
3 weeks ago
in Business
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Home Depot cuts back key employee benefit amid customer struggles
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Home Depot has been grappling with weak consumer demand amid headwinds from the U.S. housing market. As the company fights to boost sales, it is scaling back a key employee benefit after it recently enacted several bold cost-cutting measures.

In the third quarter of 2025, Home Depot’s U.S. comparable sales only increased by 0.1% year over year, according to the company’s most recent earnings report. Also, recent data from Placer.ai showed that foot traffic at Home Depot’s same-store locations fell 0.4% year over year during the quarter.

Home Depot’s low sales come as many consumers have been avoiding purchasing new homes due to high interest rates and low supply in the U.S. housing market. It also comes after it raised some of its prices in its stores due to tariffs.

During an earnings call in November, Home Depot CEO Ted Decker said that the company continues to see customers cut back on tackling large home improvement projects, which are usually funded by loans.

“What’s impacting us and home improvement is the ongoing pressure in housing, in incremental consumer uncertainty,” said Decker. “So take housing. I mean, housing has been soft for some time. We all know the higher interest rates and affordability concerns. But what we’re seeing now is even less turnover; the housing activity is truly at 40-year lows as a percentage of housing stock.”

According to data from the National Association of Realtors, existing-home sales in the U.S. declined by 4.4% year over year last month, while the median existing-home sales price reached $396,800.

Even though interest rates have been declining in recent months, data from Freddie Mac showed that the average 30-year mortgage rate remains above 6%.

“Due to low supply, the median home price reached a new high for the month of January,” said NAR chief economist Lawrence Yun in a press release.

Home Depot’s store foot traffic declined 0.4% year over year in the third quarter of 2025.Shuttershock · Shuttershock

As Home Depot struggles to increase sales, it has decided to limit employee bonuses, according to a recent report from Bloomberg.

The home improvement retailer has reportedly sent a memo to eligible employees in its stores and corporate offices informing them that it is raising the minimum sales performance threshold for bonuses from 90% to 95%.

When employees reach that minimum, they will receive an adjusted payout of 25% of the target, down from 50%.

Related: Home Depot and Lowe’s quietly gain new rival

Home Depot said in the memo that the new bonus restrictions are more closely aligned with “pre-pandemic standards.” These changes will be reflected in bonuses that are distributed in September.

The move from Home Depot comes during a time when bonuses across the country have been shrinking over the past few years since the COVID-19 pandemic, according to recent data from ADP Research.

Between 2019 and 2024, less than half of U.S. workers received a bonus each year.

The number of workers receiving bonuses has been declining since 2021.

In 2021, 43.7% of workers received a bonus. That percentage declined to 42.9% in 2022 and 40.9% in 2023.

By 2024, less than 40% of workers received a bonus.

Bonus amounts have also been shrinking. The median bonus payout for all U.S. workers was $1,786 in 2024, down from $1,857 a year earlier.Source: ADP Research

“Bonus use peaked in 2021, when nearly 44 percent of workers were awarded one,” wrote Jeff Nezaj, ADP director of analytics, in the report. “The temporary labor shortages of the Covid-19 pandemic likely contributed to this bump in bonus awards, as employers increased wages and pay extras to attract and retain workers.”

Home Depot’s change to its bonuses also comes after it has made several cost-cutting changes to its supply chain and workforce.

In October, its subsidiary HD Supply shut down a distribution facility in Mexico, Missouri, resulting in 61 employees losing their jobs. Last month, it also shuttered its distribution facility in La Vergne, Tennessee, leading to 108 layoffs.

More Retail:

In addition, Home Depot filed a WARN notice on Jan. 28, stating that it is laying off 800 employees at its store support center in Atlanta, Georgia.

It even warned its corporate workforce that they will be required to return to working from offices five days a week, starting April 6.

“We’re simplifying our corporate operations to better support our stores and our customers,” said a Home Depot spokesperson in a statement. “Our goal is to drive greater agility and position the company to move faster and stay even more closely connected with our frontline associates.”

Related: Home Depot over the years: A complete history of America’s biggest hardware store

This story was originally published by TheStreet on Feb 20, 2026, where it first appeared in the Retail section. Add TheStreet as a Preferred Source by clicking here.



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