The only constant in our world is change. This axiom was proven once again during Forrester’s research into Intelligent Document Processing (IDP) for the 2025 update to our Document Mining & Analytics Platforms (DMAP) Landscape. Here’s what we found:
In the DMAP space, where IDP is the most common use case, Generative / agentic AI is:
Becoming an equalizer that challenges vendors ability to differentiate
Making it more difficult for buyers to zero in on the right DMAP solution
Forcing buyers to reconsider buy vs build options
Before choosing a DMAP platform, buyers must focus on the category of vendors that fits their use cases, since IDP functionality can be found in:
Digital Process Automation (DPA) platforms
Robotic Process Automation (RPA) platforms
Enterprise Content Management (ECM) platforms
Document Capture / Optical Character Recognition (OCR) platforms
Records management platforms
Business applications (ERP, CRM) platforms
The few remaining IDP specialists
For more details, which include notable vendors, top use cases, and key required functionality, please review The Document Mining And Analytics Platforms Landscape, Q4 2025 and reach out to me if you have questions.
